Privacy policy

Last updated: 2026

What we collect

What you give us directly when you book a transfer, create an account, contact customer service, subscribe to communications or take part in surveys or promotions.

Specifically: name, email, phone number, payment details and travel details, including your flight and destination.

Information about your device and how you use the site is also collected automatically, through cookies and similar technologies.

What we use it for

To provide and improve the transfer service, process bookings, communicate with you about your booking and about promotions, personalise your experience, keep the service safe and meet legal obligations.

Who it is shared with

We do not sell your personal information to third parties.

It is shared with the suppliers needed to provide the service, with the authorities when the law requires it, and with third parties only if you authorise it.

Data may be transferred to another country for processing.

Security and retention

Technical and organisational measures are applied to protect the data against unauthorised access or destruction.

Data is kept for as long as necessary for the purposes described, or for as long as the law requires.

Your rights

You may access, correct or delete your data, restrict its processing, request portability or withdraw consent, depending on the law that applies to you.

To exercise any of these rights, write to us at bookings@smileandgotaxi.com.mx, or reach us through the channels listed in the Contact section. We will reply with the information needed to handle your request.

Cookies

The site uses its own and third-party cookies so the booking process works and to measure usage.

You can block or delete cookies from your browser settings. Please note that disabling essential cookies may stop the booking process from working correctly.