A resort strip with no town
Costa Mujeres is the resort strip built north of Cancun, past Punta Sam, facing the channel that separates the mainland from Isla Mujeres. There is no town centre and no high street: just large hotels with their own stretch of beach, one after another, along a road that ends in the area itself and where public transport is thin compared with what runs through the Cancun Hotel Zone.
That shapes who travels here and how. Most arrive on an all-inclusive package and do not plan to leave the hotel except for the odd excursion, so the arrival transfer and the return are effectively the only two journeys of the trip. When everything else is handled by the hotel, having those two settled in advance closes the one gap left in the plan.
Close to Isla Mujeres and the ferry
From Costa Mujeres, Isla Mujeres sits right across the water, but you cross by ferry from Puerto Juárez or from Punta Sam, which is where the boat that takes vehicles leaves. Both piers lie south of the resort strip, between the airport and the hotels, so they are already on the way if the island is the plan for the day, or the plan for the first night before settling into the resort.
We also run those legs on their own, as we do to Puerto Juárez or Punta Sam, with the same private vehicle and the same price fixed before booking. And if you land intending to cross to the island the same day, telling us when you book means we can drop you straight at the pier with your luggage, instead of going up to the hotel first and then coming back down the same road.
Arriving at and leaving a resort
The resorts here have long driveways with a gatehouse and a reception that can sit some way back from the road. Our driver clears the checkpoint with the booking in your name and leaves you with your luggage at the lobby door, which is the real difference from a shared transfer that groups several hotels together and drops passengers off in whatever order happens to suit the route.
The return works the same in reverse: a shared transfer collects very early because it has to call at other hotels first. Travelling with your group alone, the hour depends only on your own flight and on the thirty to forty minute run to the terminal, so the last breakfast of the holiday is not spent sitting in the lobby with the cases already packed.