Playa Mujeres and who goes there
Playa Mujeres is not a town or an avenue of hotels: it is a set of large properties, spaced apart, each with its own beach and its own entrance, on a stretch of coast north of Cancun surrounded by mangrove. There is no commercial strip joining them and no street life around, and that is exactly why people choose it. Anyone after bars on the sidewalk stays in the Hotel Zone; you come here for something else.
Because of the kind of stay, the transfer is different too. Many arrive on honeymoon, for a wedding, or with small children and a week or more booked, carrying heavy luggage and hoping not to move again until departure. A private vehicle that leaves when the flight lands and drives straight into the resort solves the one awkward leg of the trip, which happens to be the first one.
Gated entrances: what we need to know
The properties in Playa Mujeres have controlled access: a security gate at the start of the private road, where the vehicle is logged and the guard confirms there is a reservation under the guest name. It is not a complicated step, but the details do have to match, which is why we ask for the exact name of the resort when you book, exactly as it appears on your hotel confirmation.
With that information the driver goes all the way to the lobby and leaves you there with the luggage, which is where hotel check in starts. If the booking is under another person in your group, say so when you book so the name we give at the gate is the right one. And if you are heading to a condominium or a private villa rather than a resort, add the unit number: internal entrances do not sort themselves out.
Night flights, children and the return
Plenty of flights into Cancun land at the end of the day, and at that hour Playa Mujeres is a dark road with entrances that are barely signposted. We track your flight with the number you give us when booking, so the driver is there when you come out whether or not you landed late; waiting is not charged. If you travel with babies or small children, request the seats with the booking and tell us the ages, and they are fitted from the airport.
For the way back, a round trip is worth it. The area is set apart and it is not a matter of walking out to the avenue to flag a taxi: there is no avenue here. With a round trip the pickup time is agreed from your flight and the driver comes to the resort lobby. Payment can be made by card or PayPal when booking, or in cash to the driver, in pesos or dollars, with no change in the amount.